1. Overview
This Privacy Policy explains how NAV Team Inc., referred to in this policy as “NAV Team,” “we,” “us,” or “our,” collects, uses, protects, and shares information when you visit www.nav-team.com, contact us, schedule a demonstration, register for updates, download resources, or otherwise interact with our website and services.
By using this website, you acknowledge the practices described in this Privacy Policy. This policy applies to information collected through our public website. Separate agreements may apply to information processed through customer platforms, monitoring systems, dashboards, sensors, or other contracted services.
2. Information We Collect
Information you provide
We may collect information that you voluntarily provide when you:
- Complete a contact form.
- Schedule a demonstration or consultation.
- Register to receive news, resources, or updates.
- Download a white paper or other resource.
- Request technical support or product information.
- Communicate with us by email, telephone, or another method.
This information may include:
- Your name.
- Your company or organization.
- Your job title.
- Your email address.
- Your telephone number.
- Your industry or area of interest.
- Information included in your message, request, or communication.
Information collected automatically
When you visit our website, certain technical information may be collected automatically by our web server, hosting provider, security services, analytics tools, or similar technologies.
This information may include:
- Your Internet Protocol address.
- Browser type and browser version.
- Device type and operating system.
- Approximate geographic region.
- Referring and exit pages.
- Pages viewed and website navigation activity.
- Date and time of access.
- Website performance and error information.
- Security and fraud-prevention information.
We generally use this technical information to operate, secure, troubleshoot, and improve the website. We do not use the public website to intentionally collect precise GPS location information.
Customer service and operational data
NAV Team provides operational intelligence, environmental monitoring, people-counting, safety, compliance, traffic analysis, and related technology services.
Information processed through a customer deployment may include sensor readings, device identifiers, system status, location names, occupancy counts, environmental measurements, alerts, and other operational information. The collection and processing of customer service data is governed by the applicable customer agreement, statement of work, or service terms.
3. How We Use Information
We may use collected information to:
- Respond to questions, requests, and inquiries.
- Schedule and conduct product demonstrations.
- Provide requested white papers and resources.
- Send service-related communications.
- Send marketing or informational communications when permitted.
- Personalize information based on your stated industry or interests.
- Develop, operate, and improve our services.
- Monitor website availability and performance.
- Protect our website, systems, and customers.
- Detect fraud, misuse, or unauthorized activity.
- Maintain records required for business, accounting, contractual, or legal purposes.
- Comply with applicable laws and lawful requests.
Email communications
When you register for updates or request information, we may send you relevant NAV Team news, product information, white papers, invitations, or other business communications.
You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us. You may continue to receive necessary transactional, security, account, or service-related messages.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, tax, accounting, security, and compliance obligations.
Retention periods may vary depending on the type of information, the nature of our relationship with you, contractual requirements, and applicable law.
When information is no longer reasonably needed, we may delete it, anonymize it, aggregate it, or securely isolate it from further use.
7. Data Security
NAV Team uses reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
These safeguards may include access controls, secure hosting, encryption where appropriate, system monitoring, software maintenance, backups, and restrictions on employee and service-provider access.
No internet transmission or storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting confidential or sensitive information through email or online forms.
8. Your Privacy Rights
Depending on where you live and the laws that apply, you may have the right to:
- Request access to personal information about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request a portable copy of certain information.
- Object to or restrict certain uses of your information.
- Opt out of certain targeted advertising, data sharing, or data sales.
- Withdraw consent when processing is based on your consent.
- Appeal a decision concerning a privacy request where applicable.
- Receive equal service and pricing after exercising a privacy right.
To submit a privacy request, please use the contact information at the bottom of this page. Describe the request and provide enough information for us to locate the relevant records.
We may need to verify your identity before completing a request. This helps prevent unauthorized access to or deletion of personal information. We will only request information reasonably necessary for verification.
An authorized agent may submit a request where permitted by law. We may request proof of authorization and may also verify the request directly with the individual.
9. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Subject to legal limitations and whether the law applies to NAV Team’s processing activities, these rights may include:
- The right to know the categories and specific pieces of personal information collected.
- The right to know the sources and business purposes for collecting personal information.
- The right to know the categories of third parties receiving personal information.
- The right to request deletion.
- The right to request correction.
- The right to opt out of the sale or sharing of personal information.
- The right to limit certain uses of sensitive personal information.
- The right not to receive discriminatory treatment for exercising a privacy right.
NAV Team does not sell personal information for monetary compensation. We also do not knowingly sell or share the personal information of individuals under 16 years of age.
California privacy rights are subject to definitions, exceptions, applicability thresholds, verification requirements, and other limitations under applicable law.
10. International Visitors
NAV Team is based in the United States. When you submit information through this website from another country, your information may be transferred to, stored in, or processed in the United States or another jurisdiction where NAV Team or its service providers operate.
Data protection laws in those jurisdictions may differ from the laws where you live. Where required, we use appropriate contractual or legal safeguards for international transfers.
Individuals in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy laws may have rights to access, correct, delete, restrict, object to processing, or request portability of personal information.
Where required, we process personal information based on one or more lawful grounds, including consent, performance of a contract, compliance with legal obligations, and our legitimate business interests.
You may also have the right to submit a complaint to the data protection authority responsible for your location.
11. Children’s Privacy
NAV Team’s website and business services are intended for businesses and adults. They are not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13 through this website. If we learn that a child has submitted personal information without appropriate authorization, we will take reasonable steps to delete it.
A parent or legal guardian who believes a child has provided information to NAV Team should contact us.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, scheduling systems, mapping services, videos, documents, or other external content.
NAV Team is not responsible for the privacy, security, accuracy, or content practices of third-party websites. We encourage you to review the privacy policy of any external service before providing information.
13. Do Not Track Signals
Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to all Do Not Track signals, our website may not respond to those signals in a uniform manner.
This does not affect our handling of legally recognized opt-out preference signals, such as Global Privacy Control, where applicable.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website, services, technology, business practices, or legal obligations.
When we make changes, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or by another appropriate method.
We encourage you to review this page periodically.
15. Contact NAV Team
To ask a question about this Privacy Policy, submit a privacy request, or report a privacy concern, please contact NAV Team.